Privacy Policy
Effective October 20, 2026
This Privacy Policy explains how information is collected and used when you visit this carpet and upholstery cleaning website or submit a request for a cleaning quote.
Information we collect
When you use the quote form, we may collect your name, email address, phone number, ZIP Code, client and property type, requested services, details about the items or areas to be cleaned, selected add-ons, preferred date and time, and your consent to this policy. Please do not include sensitive information that is not needed to answer your request.
How we use your information
- Respond to quote requests and service questions.
- Discuss pricing, scheduling, access, materials, stains, odors, and requested cleaning services.
- Prepare and follow up on a requested appointment or estimate.
- Operate, maintain, and protect the website and its forms.
- Address legal, security, or recordkeeping needs when applicable.
Form delivery and service providers
This website and its forms are hosted by Tilda. When you submit a quote request, Tilda processes the submission. We use trusted third-party service providers to operate our website, process contact form submissions, and respond to customer inquiries.
Technical data and cookies
Tilda and related hosting or security services may process technical information such as your IP address, browser and device type, requested pages, timestamps, security events, and cookies or similar technologies needed for website functionality, security, and form operation.
How information is shared
Personal information is not offered for sale. It may be shared with service providers when reasonably necessary to host the website, deliver form submissions, communicate about a request, prevent abuse, or comply with legal requirements.
Retention and your choices
Quote and service information may be kept as reasonably needed for communication, scheduling, recordkeeping, dispute resolution, and legal obligations. You may request access, correction, or deletion of information associated with your request, subject to applicable legal and recordkeeping exceptions.
Privacy requests
For questions about this Privacy Policy or requests regarding your personal information, please use our contact form and include 'Privacy Request' in your message.
Children's privacy
This website is intended for adults requesting property-cleaning services and is not directed to children.
Changes to this policy
This policy may be updated when the website, forms, service providers, or information-handling practices change. The effective date at the top of this page will be revised when updates are made.